Challenge: Existing methods to identify all possible user intents at design time are expensive and require storage of past data.
Approach: They propose to continually train an intent detector on new intents while maintaining performance on prior intents.
Outcome: The proposed method outperforms exemplar replay-based approaches on lifelong intent detection tasks and achieves state-of-the-art on four public datasets.

Similar Papers

Incremental Intent Detection for Medical Domain with Contrast Replay Networks (2022.findings-acl)

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Challenge: Existing methods to detect medical intents require fixed pre-defined intent categories . however, novel medical intent categories incessantly emerge with new data and intents in the real world .
Approach: They propose to incrementally learn emerged medical intents from continually arriving data of new intents while avoiding catastrophically forgetting old ones.
Outcome: The proposed method outperforms the state-of-the-art model on two benchmarks by 5.7% and 9.1% accuracy.
Intent Detection and Discovery from User Logs via Deep Semi-Supervised Contrastive Clustering (2022.naacl-main)

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Challenge: Existing approaches to intent detection rely on epoch wise clustering and classification based on labeled and unlabeled data.
Approach: They propose an end-to-end deep contrastive clustering algorithm that jointly updates model parameters and cluster centers via supervised and self-supervised learning.
Outcome: The proposed approach outperforms baselines on five public datasets and human-in-the-loop variant for practical deployment.
Continual Few-shot Intent Detection (2022.coling-1)

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Challenge: Existing intent detection systems are trained with lots of labeled data over a predefined set of intent classes.
Approach: They propose a prefix-guided lightweight encoder with three auxiliary strategies to prevent catastrophic forgetting and negative knowledge transfer across tasks.
Outcome: The proposed system prevents catastrophic forgetting and encourages positive knowledge transfer across tasks.
Continual Generalized Intent Discovery: Marching Towards Dynamic and Open-world Intent Recognition (2023.findings-emnlp)

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Challenge: Currently, the generalized intent classification system only considers one stage of OOD learning and requires all IND data for joint training.
Approach: They propose a task that detects OOD intents from dynamic OOD data streams . they propose CGID method that bootstraps new intent discovery through class prototypes .
Outcome: The proposed task can detect out-of-domain (OOD) queries and extend them to the in-domain classifier . it can safely and efficiently detect out of-domain queries and avoid wrong operations .
Prompt Conditioned VAE: Enhancing Generative Replay for Lifelong Learning in Task-Oriented Dialogue (2022.emnlp-main)

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Challenge: Existing generative replay methods use only a single task-specific token to control their models.
Approach: They propose a method to capture task-specific distributions with a conditional variational autoencoder, conditioned on natural language prompts to guide the pseudo-sample generation.
Outcome: The proposed method outperforms baselines on natural language understanding tasks of advanced task-oriented dialogue (ToD) systems.
Few-Shot Intent Detection via Contrastive Pre-Training and Fine-Tuning (2021.emnlp-main)

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Challenge: Existing methods address few-shot intent detection tasks from two perspectives: data augmentation and task-adaptive training with pre-trained models.
Approach: They propose a few-shot intent detection schema using contrastive pre-training and fine-tuning.
Outcome: The proposed method achieves state-of-the-art performance on three challenging intent detection datasets under 5-shot and 10-shot settings.
Adversarial Self-Supervised Learning for Out-of-Domain Detection (2021.naacl-main)

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Challenge: Existing methods for detecting out-of-domain (OOD) intents are unsupervised and require extensive labeled data.
Approach: They propose a self-supervised contrastive learning framework to model discriminative semantic features from unlabeled data.
Outcome: The proposed framework outperforms baseline methods on two public benchmark datasets with a statistically significant margin.
From Discrimination to Generation: Low-Resource Intent Detection with Language Model Instruction Tuning (2024.findings-acl)

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Challenge: Existing studies fine-tune discriminative models on specific defined intent classes, preventing them from being directly adopted to new intent domains.
Approach: They propose to use a pre-trained generative intent model to detect new intents from different domains with no parameter updates.
Outcome: The proposed model outperforms baselines that need further fine-tuning or domain-specific samples.
New Intent Discovery with Pre-training and Contrastive Learning (2022.acl-long)

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Challenge: Existing methods for identifying intents from unlabeled utterances are label-intensive, inefficient, and inaccurate.
Approach: They propose a multi-task strategy to leverage unlabeled data and external labeled data for representation learning.
Outcome: The proposed method outperforms state-of-the-art methods on three intent recognition benchmarks.
IntenDD: A Unified Contrastive Learning Approach for Intent Detection and Discovery (2023.findings-emnlp)

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Challenge: Intent-related tasks are typically modeled as separate tasks, but a unified approach is proposed . INTENDD uses an entirely unsupervised contrastive learning strategy for representation learning .
Approach: They propose a unified approach to identifying intents from dialogue utterances . they propose an unsupervised contrastive learning strategy for representation learning .
Outcome: The proposed approach outperforms baselines on three intent-related tasks on multiple datasets.

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