Challenge: Existing methods for abstractive dialogue summarization struggle to maintain factual consistency between dialogue and summary.
Approach: They propose a coarse-to-fine model for generating abstractive dialogue summaries and introduce a fact-aware reinforcement learning objective that improves the fact consistency between the dialogue and the generated summary.
Outcome: The proposed model improves the quality of the generated summary, especially in coherence and consistency.

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Challenge: Abstractive dialogue summarization systems are trained to maximize the likelihood of human-written summaries, but there is still a huge gap in generating high-quality summary as determined by humans.
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A Finer-grain Universal Dialogue Semantic Structures based Model For Abstractive Dialogue Summarization (2021.findings-emnlp)

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Challenge: Abstractive summarization models have achieved impressive results on document summarizing tasks, but their performance on dialogue modeling is poor due to the crude and straight methods for dialogue encoding.
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Discourse Understanding and Factual Consistency in Abstractive Summarization (2021.eacl-main)

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Challenge: Existing abstractive summarization models often hallucinate information or generate factually incorrect summaries.
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Controllable Abstractive Dialogue Summarization with Sketch Supervision (2021.findings-acl)

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Challenge: Using a model to generate summary sketches, we improve abstractive dialogue summarization quality and enable granularity control.
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Enhancing Factual Consistency of Abstractive Summarization (2021.naacl-main)

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Challenge: Abstractive summarization models often distort or fabricate facts in articles . factual inconsistency is a common problem with abstractive summaries .
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Improving Factual Consistency of Abstractive Summarization via Question Answering (2021.acl-long)

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Challenge: Recent studies show that about 30% of summaries generated by neural text summarization suffer from fact fabrication.
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Factually Consistent Summarization via Reinforcement Learning with Textual Entailment Feedback (2023.acl-long)

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Challenge: Recent advances in abstractive summarization systems produce factually inconsistent text . this is emphasized in tasks like summarizing, which often produce inconsistent text with no input article .
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Mind the Gap! Injecting Commonsense Knowledge for Abstractive Dialogue Summarization (2022.coling-1)

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Challenge: Existing frameworks that use commonsense as supervision only use input knowledge, but it generates more informative and consistent summaries.
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Generating Multiple-Length Summaries via Reinforcement Learning for Unsupervised Sentence Summarization (2022.findings-emnlp)

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Challenge: Existing models to summarize texts without ground-truth summaries are extractive, which remove words from texts and thus are less flexible than abstractive models.
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Topic-Aware Contrastive Learning for Abstractive Dialogue Summarization (2021.findings-emnlp)

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Challenge: Existing methods to abstractly summarize dialogues are limited to two or more interlocutors.
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